Privacy Policy

Information About You.
We collect personal and Non-Personal Information Registration and Transactional Data. When you register on our site, we may collect various kinds of Personal Information including your name, e-mail address, address, and phone number. When you make purchases from our Site, we may collect purchasing information such as product orders, shipping address(es), and credit card information.

We usually collect personal information directly from you in person or when you communicate with us by telephone, email, standard form, letter, online chat, facsimile or other means. For example, we may collect your personal information directly from you when:

  • you request us to provide you with our products or services
  • you request us to provide you with assistance or support for our products or services
  • you participate in live chat communication via our website
  • you attend a display or open home and provide contact details
  • you request us to provide you with information about our products, services, functions, activities or events
  • you complete a survey or provide feedback in respect of our products, services, functions, activities or events
  • you subscribe to receive news or other information about our products, services, functions, activities or events
  • you enter our competitions or promotions

We may also collect your personal information from a third party or publicly available source for the purpose of carrying out our functions and activities. For example, we may collect your personal information from:

  • your authorised representatives in connection with providing you with our products or services or your attendance at or participation in our functions, activities or events
  • our service providers that assist us to carry out our functions and activities including customer support providers, information technology providers, credit report providers, and billing and debt recovery providers
  • government departments and agencies in connection with carrying out our functions and activities

How we disclose personal information
We disclose personal information to third parties for the purpose of carrying out our functions and activities. For example, we may disclose your personal information to:

  • your authorised representatives in connection with providing you with our products or services or your attendance at or participation in our functions, activities or events
  • our service providers that assist us to carry out our functions and activities including customer support providers, information technology providers, printing and mailing providers, sales and marketing providers, credit report providers, and billing and debt recovery providers
  • our professional advisers including accountants, auditors and lawyers
  • our related companies, agents, partners, affiliates and other trusted entities that assist us to carry out our functions and activities
  • government departments and agencies in connection with carrying out our functions and activities

The third parties to which we may disclose your personal information may be located in Australia or other countries including the United States of America.

We will not disclose your personal information to any third parties for any other purpose without your consent except where required or authorised by law. For example, we will not sell, trade or rent your personal information to any third parties for marketing purposes without your consent.

How we use personal information for direct marketing
We may use your personal information to provide you with news or other information about our products, services, functions, activities or events that may be of interest to you. In each such communication we will describe how you may at any time request not to receive any further such communications from us. We will give effect to your request not to receive any further such communications from us as soon as practicable.
Except as disclosed in this policy, we DO NOT sell, rent or disclose information or make it possible for other parties to contact them directly without our guests' consent.

Transaction Processing.
We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an Online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities (such as banks) as is necessary to process credit card payments or other purchasing or delivery systems.

Customer Service Correspondence.
We may collect information that identifies you personally when you submit comments, questions or suggestions to our support department so we can respond to you efficiently.

Your Personal Information.
We respect your rights to access personal information we have collected about you at any time and make changes you deem appropriate.

Personal details can be changed at any time by contacting our service department By e-mail to email@web.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it By phoning us on 1300 000 000 during business hours. We accept your right to opt out of any consumer research we have/are conducting at any time.

Forums.
Our site may have chat rooms, discussion boards, on-line forums and other interactive technologies that allow individual comments and messages to be tied to a guest's name or e-mail address.

Be aware that any information you post in such forums is public information and we cannot control what uses third parties may make of personal information you share in such forums.

Legal Requirement.
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

  1. conform with the law, respond to claims or comply with legal process served on the site;
  2. protect and defend our rights or property, the Site, our employees, guests or the public

Links to Other Sites.
Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages.

Please note: Third party Web sites' privacy policies may differ from those of ours. We encourage you to review and understand their privacy practices before providing them with information.

Cookies And Other Tracking Methods.
We track traffic patterns throughout the URL's (web-sites) registered to us. We may use a feature of your browser called a 'cookie'. Cookies by themselves cannot be used to find out your identity or the identities of any of our users - they only identify your computer/phone/web-enabled device to our servers when you visit our site.

Cookies are small pieces of information stored on your hard drive, not on our site.

The kinds of information that we may collect and hold about your visits to our Websites include your IP address, domain name, locality, operating system, browser type, referring website, search terms, pages and links accessed, and visit date and time. We may use this information for the purpose of maintaining and improving our Websites and enhancing your experience browsing our Websites.

If you do not wish us to use cookies to collect information about your visits to our Websites then you may set your browser to disable cookies but some parts of our Website may not function properly if cookies are disabled.

Remarketing with Google Analytics
Our Websites use analytics data and the double click cookie to serve ads based on a user’s prior visits to our website. You have the ability to opt out of the double click cookie by visiting the Google advertising opt-out page or by opting out of Google Analytics by visiting the Google Analytics opt-out page.

You can also click here to learn how Google uses information from sites or apps that use their services.

If you would like to know more about remarketing you can view Google’s Remarketing Privacy Guidelines, Policies and Restrictions pages.

Retargeting with the Facebook Pixel
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from visitors to our website and elsewhere on the internet and use that information to provide measurement services and target ads. This includes your interaction with our Facebook properties. You have the ability to opt out of these various mechanisms by visiting the WebChoices Consumer Choice Tool. For more information about how Facebook manages or uses your data, you can visit their Privacy page.


Newsletter Subscription.
It is our policy to send e-mail only to consumers who give us permission to do so. In every such e-mail we will have instructions on how you may unsubscribe from the e-mail list.

Those who request information and request receipt of continuing marketing and other information from us, will occasionally receive e-mail communications to provide information which we think you will find useful/beneficial, including information about new products and services.

Security.
We use industry-standard methods to protect your personally identifiable information from access, loss, misuse, alternation or destruction by any unauthorised party. Among other techniques, we store such information on a computer behind our "firewall" in a secure location, and we restrict the number of employees internally who can access such data.


Amendments.
Amendments to this policy will be posted on this web-site and will be effective when posted.

If you have any further queries, please contact us..